Refund Policy

Understanding our service terms and payment policies

No Refund Policy

We maintains a strict no-refund policy on all services provided. Once services have been rendered or commenced, no refunds will be issued under any circumstances.

Policy Details

Services Are Non-Refundable

All professional services including private investigation, cyber security assessments, court services, background checks, fingerprinting services, and conceal carry training courses are non-refundable once services have been initiated or completed.

Payment is Non-Cancellable

Once payment has been received and services have begun, cancellation requests will not result in refunds. Clients are responsible for ensuring they understand the scope and nature of services before making payment.

No Exceptions

There are no exceptions to this no-refund policy. This applies to all service types, price points, and circumstances.

Deposits and Retainers

Any deposits or retainer fees are non-refundable. These fees hold your place and secure our availability for your services.

Before You Engage Our Services

We strongly recommend that you carefully review the scope of work and pricing before committing to any services. We encourage all prospective clients to:

  • Contact us with detailed questions about your specific needs and the services we provide
  • Request a consultation to discuss your situation and confirm the right service for you
  • Ask for a written estimate or proposal outlining exactly what services will be provided
  • Clarify timeline, deliverables, and expected outcomes before payment
  • Understand that service results may vary and depend on circumstances beyond our control

Service Modifications

While we maintain a strict no-refund policy, we understand that circumstances may change. In certain limited situations:

  • We may discuss adjustments to the scope of services or timelines with your written consent
  • Credits toward future services may be considered on a case-by-case basis at our sole discretion
  • Any modifications must be agreed upon in writing before services are affected

Such modifications are never guaranteed and remain entirely at our discretion. No refunds will be issued under any circumstances.

Limitation of Liability

We provides services on an "as-is" basis. We do not guarantee specific results from our services. While we use professional expertise and industry best practices, investigation outcomes and findings depend on many factors, some beyond our control.

By engaging our services, you acknowledge and accept our no-refund policy and understand that refunds will not be issued regardless of investigation results, training course outcomes, or other service deliverables.

Questions About Our Policies?

Contact us before engaging services to clarify any questions about our refund policy or service terms.

Contact Us