Understanding our service terms and payment policies
We maintains a strict no-refund policy on all services provided. Once services have been rendered or commenced, no refunds will be issued under any circumstances.
All professional services including private investigation, cyber security assessments, court services, background checks, fingerprinting services, and conceal carry training courses are non-refundable once services have been initiated or completed.
Once payment has been received and services have begun, cancellation requests will not result in refunds. Clients are responsible for ensuring they understand the scope and nature of services before making payment.
There are no exceptions to this no-refund policy. This applies to all service types, price points, and circumstances.
Any deposits or retainer fees are non-refundable. These fees hold your place and secure our availability for your services.
We strongly recommend that you carefully review the scope of work and pricing before committing to any services. We encourage all prospective clients to:
While we maintain a strict no-refund policy, we understand that circumstances may change. In certain limited situations:
Such modifications are never guaranteed and remain entirely at our discretion. No refunds will be issued under any circumstances.
We provides services on an "as-is" basis. We do not guarantee specific results from our services. While we use professional expertise and industry best practices, investigation outcomes and findings depend on many factors, some beyond our control.
By engaging our services, you acknowledge and accept our no-refund policy and understand that refunds will not be issued regardless of investigation results, training course outcomes, or other service deliverables.
Contact us before engaging services to clarify any questions about our refund policy or service terms.
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